Intelligent automation: Avanade Credit Collector
Language
Italian
Level
Non technical / For everyone
Length
36 minutes
Type
online conference
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Automation • November 2020
Intelligent automation: Avanade Credit Collector
Come può l’intelligent automation (IA) semplificare i processi aziendali? Come può un assistente virtuale, inserito in un asset tecnologico, essere in grado di comprendere tutte le richieste di un utente in linguaggio naturale? Il Credit Collector di Avanade è l’esempio di come sia possibile integrare tra loro tecnologie innovative e all’avanguardia (Cloud, RPA, iOCR, machine learning, chatbot) per accompagnare le aziende a rendere efficiente quello che, mai come oggi, si sta rivelando un problema concreto: la gestione degli insoluti, fornendo, così, all’utente un servizio rapido e tempestivo.
About speakers
Laura D'Agostino
RPA & AI Process ArchitectAvanade Italy
Born in the Southern Italy, I studied to be a biotechnologist and now I live in Milan and I work as a RPA & AI Process Architect in Avanade. I like to understand client's needs in digital transformation and I work to make them possible using the latest and more innovative technologies. Lover of new approaches to innovation, as i.e. Design thinking, I believe that future is yet to be known and understood in so many of its shades... so we just have to explore it!
Alessandro Cappelletti
Cognitive & AI Tech ArchitectAvanade
Tech Architect in ambito Cloud Azure e tecnologie Microsoft, specializzato in soluzioni di AI e cognitive
Details
Language
Italian
Level
Non technical / For everyone
Length
36 minutes
Type
online conference
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